Pre Order & Save
Pre Order and make epic savings across the Crossmax range
Shipping Policy – The Gym Shop
At The Gym Shop, we aim to get your order to you as quickly and smoothly as possible.
Processing & Dispatch Times:
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In-stock small items (e.g. accessories, supplements, smaller equipment): dispatched within 3–5 business days and delivered within up to 14 days.
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Large equipment & pre-order items: Some larger items may be on pre-order. These can take up to 12–14 weeks (approx. 3 months) to arrive. We will keep you updated throughout the process and provide tracking as soon as your item is shipped.
Delivery Partners:
We use trusted freight and courier partners to ensure safe delivery. Delivery times may vary depending on your location.
Tracking:
Once your order is dispatched, you’ll receive tracking details by email.
Communication:
If your order contains both in-stock and pre-order items, we may ship them separately to avoid delays. You’ll be notified of all shipments.
Customer Support:
If you have any questions about your order or delivery, please contact us at the gymshopnz@gmail.com